Enhanced triggering the call in the existing Work Web instance.Improved the way Salesforce opportunities are refreshed.Calendar updates enhancement after Sales Workspace is disabled and enabled.Combo users (having both a UC and a CC license) are showing now as one directory entry, by listing both extensions in the same contact card.Call logs for Ring Groups will now follow the 'Ring Group Caller ID' settings from Admin Console just like shown in the incoming call popup.Users attempting to log in after the end of life will be unable to access the application and will see a message instructing them to update or contact their administrator. Users must update to the 64-bit version or begin using Work for Web to avoid a service disruption. The current (and last) 32-bit version is 7.16 and will reach End-of-Life on October 8, 2022.
The 8x8 Account Settings application is for Non-X Series users only and is a mandatory supplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. Note for IT Admins: As of v 7.0, IT admins leveraging the EXE installer on Windows should consider updating firewall and antivirus rules since the Desktop application now features a new app file name and path on the disk.
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